Guaranteed Preparation with Zero Risk
Pass your healthcare certification exam — or we refund your purchase.
At MedicoExam, we believe candidates should prepare with confidence, not uncertainty. That’s why we offer a 100% Money-Back Guarantee on all Premium Practice Exams.
If you genuinely prepare using MedicoExam Premium and still do not pass your official certification exam, we will refund your purchase in full. No hidden conditions. No confusing fine print. Just a clear, fair, and ethical policy designed with candidates in mind.
How the Guarantee Works
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Step 1 — Prepare seriously on MedicoExam
Complete at least 3 full-length simulations with 80% or higher, and
Maintain a minimum of 10 days of Premium access before your official exam date - Step 2 — Take your official certification exam.
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Step 3 — If you don’t pass, submit proof.
Provide your official score report or fail notification issued by the certification authority.
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Step 4 — We process your refund.
Once verified, we refund 100% of your Premium purchase to your original payment method
within 10–15 business days.
Eligibility Requirements (Before Your Official Exam)
To qualify for a refund, candidates must demonstrate genuine preparation by completing:
- 3 separate full-length simulations with 80% or higher, and
- At least 10 days of active Premium access prior to the official exam.
Your performance is automatically recorded in your MedicoExam results dashboard — no manual uploads are required.
What Counts as Failing the Exam?
For guarantee purposes, a refund applies if:
- You attempted the official certification exam,
- You did not pass, and
- You provide the official score report or fail notification issued by the certification authority or exam vendor.
Self-reported results, photos, or unverified screenshots are not eligible.
How to Request a Refund
If you meet the eligibility requirements and did not pass your exam, email:
Include the following:
- Official score report or fail notification
- Your MedicoExam Order Number
- The email address used on your MedicoExam account
- The email address used on the payment provider when placing this order (if different)
Refund requests must be submitted within 90 days of purchase.
Providing the correct payment email helps us locate your transaction and process your refund faster.
Refund Method & Processing Timeline
Once your request is verified:
- Refund amount: 100% of your Premium purchase
- Method: Same payment method used at checkout
- Processing time: Typically 10–15 business days after verification
Processing times may vary slightly depending on your bank or payment provider.
Terms & Exclusions
To keep the guarantee fair and abuse-free:
- Refund applies to one official exam attempt only.
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Premium access must have been active prior to your exam, or
your exam must have occurred within 30 days after Premium access expired. - All submitted documents must be authentic and traceable.
- Names, emails, and order details must match MedicoExam records.
- MedicoExam reserves the right to verify claims with certification authorities or payment processors.
- All refund requests undergo a standard eligibility and legitimacy review.
Why We Stand Behind This Guarantee
MedicoExam is built on:
- Realistic, exam-aligned certification simulations
- Ethical and responsible preparation principles
- Alignment with healthcare credentialing standards
- Content developed by certified professionals
- Continuous updates based on recent candidate feedback
Our simulations are designed to strengthen key exam competencies such as reasoning, pacing, prioritization, and domain understanding — all critical for success in healthcare certification pathways.
Our Policy in One Sentence
If you genuinely prepare, meet the eligibility requirements, take your exam, and don’t pass — we refund your purchase.
Simple. Fair. Ethical. Candidate-first.
