NHA CEHRS Certification Sample Questions

The NHA Certified Electronic Health Records Specialist Certification Sample Question Set on this page is designed to familiarize you with the actual NHA CEHRS exam format and question types. These sample questions help you understand how questions are structured and what to expect on test day. While they provide a useful starting point, they represent only a limited preview of the real exam experience.

These sample questions are intended for evaluation and familiarization only. To understand exam style, pacing, and reasoning patterns more clearly, we recommend trying our online sample practice environment. If you are preparing for the NHA Certified Electronic Health Records Specialist (CEHRS) and want to assess your readiness more rigorously, structured, timed, scenario-based practice is recommended. This approach aligns with the cognitive demands and professional expectations typically associated with Electronic health records specialists, health information support staff, administrative healthcare staff and related roles working in settings such as physician practices, outpatient clinics, healthcare facilities and related settings.

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The demo introduces core concepts, while full-length premium simulations provide deeper, scenario-based coverage that more closely reflects the actual cognitive demands of the NHA Certified Electronic Health Records Specialist exam, particularly in areas such as EHR documentation, regulatory compliance, healthcare reporting. You can use these sample questions as a starting point, then progress to the NHA CEHRS Certification Practice Exam for stronger readiness. Our premium simulations are designed to mirror real exam conditions, helping you refine reasoning, pacing, and decision-making before your official exam attempt.

NHA CEHRS Sample Questions:

01. While providing end-user support, a CEHRS specialist notices a medical assistant is frequently using the "Copy and Paste" function to move entire progress notes from a previous visit into a current encounter. Why should the specialist advise against this?
a) It makes the EHR database grow too large and slow down.
b) The EHR does not allow copying and pasting text.
c) It increases the risk of "Note Bloat" and carrying forward inaccurate or outdated clinical information.
d) It is a violation of the patient’s insurance contract to use the same words twice.

02. When importing a large batch of laboratory results from an external reference lab, the EHR flags several "Unmatched Results." What is the specialist's role in this "Data Validation" process?
a) Post the results to a "General" chart that all providers can view.
b) Change the patient's name in the EHR to match whatever name the lab sent.
c) Delete the unmatched results to keep the database clean.
d) Manually verify the identifiers on the results against the MPI to link them to the correct charts.

03. Before an elective surgery, a patient asks, "How much will I actually be responsible for paying?" The CEHRS specialist should use the EHR’s tools to provide:
a) A copy of the clinic's entire fee schedule.
b) An estimated patient cost based on the patient's specific insurance benefits (deductibles/co-insurance).
c) The total amount the hospital plans to charge.
d) The provider's annual salary.

04. A specialist is reviewing a report and notices that a patient's date of birth in the billing system is different from the date of birth in the clinical chart. This issue is a failure of:
a) Cloud Storage.
b) Data Portability.
c) Data Integrity.
d) Network Bandwidth.

05. A patient receives a document from their insurance company that explains what was paid to the doctor, what was denied, and what the patient still owes. In the context of the revenue cycle, this patient-facing document is called an:
a) Advance Beneficiary Notice (ABN).
b) Explanation of Benefits (EOB).
c) Informed Consent form.
d) Remittance Advice (RA).

06. A nurse is reviewing the Electronic Medication Administration Record (eMAR) for an inpatient. They notice a medication is highlighted in yellow and marked as "Overdue". What is the most likely reason for this in the clinical workflow?
a) The pharmacy has not yet charged the patient for the drug.
b) The patient's insurance has expired.
c) The provider has cancelled the medication.
d) The scheduled time for administration has passed without a documented entry by a nurse.

07. A clinic is striving to meet the requirements of the Merit-based Incentive Payment System (MIPS). Which of the following is a primary goal of this regulatory program?
a) To transition healthcare toward "Value-Based Care" by rewarding providers for quality, safety, and the efficient use of EHR technology.
b) To eliminate the use of all paper records by 2030.
c) To increase the number of patients seen per hour.
d) To allow insurance companies to set the clinic’s rent prices.

08. A batch of 50 laboratory results drops into a provider's "In-Basket" (review queue). To assist with clinical triage, the EHR automatically flags several results in red with an "H" (High) or "L" (Low). What underlying feature enables this automatic sorting?
a) A manual review by the EHR vendor's customer support team.
b) The provider's preference list settings.
c) The lab interface transmitting structured, discrete data that the EHR compares against established reference ranges.
d) The patient's insurance formulary.

09. A medical assistant is trying to scan a patient's insurance card, but the EHR displays an error message: "Peripheral Device Not Found." What is the first "Level 1" troubleshooting step the CEHRS specialist should suggest?
a) Call the manufacturer to order a new scanner.
b) Check the physical connections (USB or power cables) and ensure the device is turned on.
c) Delete the patient’s insurance information and re-type it.
d) Restart the entire facility's server.

10. A provider is reviewing a patient's lab results and notices a "Critical Value" alert for a high potassium level. Which of the following is the most important administrative-clinical step to document in the EHR?
a) The time the provider was notified and the specific action taken (e.g., calling the patient).
b) The brand of the computer monitor used to view the result.
c) The patient's preferred language for future education.
d) The date the patient's insurance was last verified.

Answers:

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Note: These sample questions are not official exam questions and are intended only for familiarization and study purposes. If you find any typos or data entry errors in these NHA Certified Electronic Health Records Specialist (CEHRS) sample questions, please let us know by emailing us at feedback@medicoexam.com