MedicoExam (“we”, “us”, “our”) operates an online simulation-based practice platform for healthcare and medical certification candidates. This Privacy Policy describes how information is collected, used, stored, and safeguarded when you access or use our website and services (the “Platform”).
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Use.
1. Information We Collect
We may collect the following categories of information when you use the Platform:
1.1 Account Information
- Name
- Email address
- Password (encrypted)
1.2 Transaction Information
If you purchase digital access, we may collect:
- Order details
- Purchase history
- Payment confirmation status
Payment credentials (e.g., credit/debit numbers, banking data, etc.) are not stored by us; they are processed and stored by third-party payment processors.
1.3 Usage & Performance Data
Examples include:
- Exam attempts
- Scores and analytics
- Performance insights
- Activity logs (e.g., login time, pages visited, device type, IP, browser)
This helps us operate, optimize, and safeguard the Platform.
1.4 Support Communications
When you contact us, we may collect:
- Email address
- Submitted questions
- Attachments provided voluntarily
1.5 Optional Submissions
Users may voluntarily submit:
