Can I log in from multiple devices?

Yes — you can use MedicoExam across multiple devices, but only one active session is allowed at a time. If another login occurs, the previous session is automatically logged out. Account sharing is not permitted.

Yes. MedicoExam can be accessed from multiple device types (desktop, laptop, tablet, and mobile), and most candidates study across more than one device during their preparation cycle.

However, for security, identity verification, and guarantee integrity, MedicoExam allows:

  • multi-device access (sequential)
  • single-user accounts only
  • one active session at a time (no simultaneous logins)
  • no account sharing between candidates

If MedicoExam detects another login using the same account, the previous session is automatically logged out and shown a notice stating that only one active session is permitted.

Why We Enforce This Rule

Healthcare certification preparation involves:

  • identity consistency
  • purchase validation
  • attempt tracking
  • result history alignment
  • guarantee eligibility
  • fraud prevention

Simultaneous logins (especially across locations) interfere with these elements.

Common Use Patterns (Allowed)

  • study on laptop at home
  • switch to tablet during commute or breaks
  • run Mini Exams on mobile for quick practice
  • resume Full Exams on desktop for pacing and endurance

These behaviors mirror how busy candidates realistically prepare.

Unsupported Use Cases

  • account sharing (multiple candidates using one account)
  • simultaneous logins across devices
  • gifting via shared login
  • classroom/peer access under single account

These distort:

  • result history
  • analytics consistency
  • guarantee eligibility
  • identity verification

and pose security risk.

Guarantee Context (Important)

Premium accounts correspond to one candidate.

For eligibility under the Money-Back Guarantee:

  • the Premium order invoice,
  • government ID, and
  • official exam result

must match the same candidate. Account sharing disqualifies the guarantee by design.

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